Baji Com Privacy Policy — How Your Data Is Handled

1. Introduction

This Privacy Policy explains how baji com ("we", "us", "our", "the platform"), operating through bajicom.vip, collects, processes, stores and protects the personal information of players and visitors ("you", "your") who use the platform or interact with any baji com services.

When you register on baji com, deposit funds, place bets or use any part of the platform, you are providing us with certain personal information. This policy tells you precisely what that information is, why we need it, and how it is handled at every stage. We have written it in straightforward English so it is genuinely useful to read, rather than something you skip past.

By registering an account or using the baji com platform, you confirm that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please do not register or continue using the platform.

2. Data We Collect

Baji com collects personal information from you directly — through your registration, use of the platform and interactions with support — and indirectly through automated means during your browsing and gaming sessions.

Information You Provide Directly

• Full legal name and date of birth (required at registration).
• Email address used to create and manage your account.
• Mobile phone number linked to your account for verification and communication.
• CNIC (Computerised National Identity Card) number and scanned copy, when requested for identity verification.
• Proof of address documentation, such as a utility bill, when required during KYC review.
• Payment information including the JazzCash or Easypaisa account number, bank account or card details used for deposits and withdrawals — these are processed securely and never stored in plain text.
• Any additional information you voluntarily provide when contacting customer support.

Information Collected Automatically

• IP address and approximate geographic location at the time of login or platform access.
• Device type, operating system, browser type and version used to access baji com.
• Session data including pages visited, time spent on each page, and navigation path through the platform.
• Betting and gaming activity — game types played, wager amounts in PKR, session duration and transaction history.
• Cookie and similar tracking technology data, as described in the Cookies section below.

3. How We Use Your Data

Baji com uses the personal information it collects for specific, legitimate purposes directly related to operating the platform and serving registered players in Pakistan. The table below outlines the main purposes and the data used for each.

Baji com does not use your personal data to make fully automated decisions that produce significant legal effects on your account without human review being available upon request.

4. Legal Basis for Processing

Baji com processes your personal data on the following legal grounds, depending on the specific purpose for which it is being used:

• Contractual necessity: Processing your name, payment details, identity documents and account information is necessary to fulfil the contract between you and baji com — that is, to operate your gaming account, process PKR deposits and withdrawals, and provide the services you have signed up for.
• Consent: Where you have given explicit consent — for example to receive promotional communications about bonuses or platform updates — we process your contact details on the basis of that consent. You may withdraw consent at any time by contacting the support team.
• Legitimate interests: Baji com has a legitimate interest in detecting fraud, protecting the security of the platform, preventing money laundering and maintaining the integrity of games and betting markets. Processing for these purposes is carefully balanced against your rights and interests.
• Legal obligation: Certain data processing is required to comply with applicable legal obligations, such as retaining financial transaction records for the required period.

5. Data Sharing

Baji com does not sell your personal data to third parties. However, in order to operate the platform effectively and legally, we do share certain data with trusted third-party service providers under strict data processing agreements. The categories of recipients are as follows:

Payment Processors

To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfers and card networks, we share relevant transaction and account holder details with these payment service providers. They are contractually required to handle your data securely and only for the purpose of processing the specific transaction.

Identity Verification Services

When account verification is required, your CNIC details and supporting documentation may be shared with a third-party KYC (Know Your Customer) verification provider. This is done to confirm your identity and age, and the provider is bound by confidentiality obligations.

Fraud Prevention and Security

Device data, IP addresses and behavioural patterns may be shared with fraud detection systems to identify suspicious activity, prevent account takeover and protect the platform from organised abuse. This is a standard practice across online gaming platforms globally.

Game Software Providers

When you play casino games, slots, live casino or bingo on baji com, the relevant game software provider may receive a session token and anonymised player identifier to run the game. Full personal details are not passed to game providers.

Legal Disclosure

In limited circumstances, baji com may be required to disclose personal data in response to a valid legal request, court order or to protect the rights, property or safety of the platform, its players or others. Such disclosures are made only to the extent required and with appropriate safeguards where possible.

6. Data Retention

Baji com retains your personal data for as long as your account is active and for a defined period following account closure. Retention periods are determined by the purpose for which data was collected and any applicable legal obligations relating to financial record-keeping.

• Account registration and identity data is retained for the duration of your account and for a minimum of five years following permanent account closure, in line with standard financial record-keeping practice.
• Transaction records, including PKR deposit and withdrawal history, are retained for a minimum of five years from the date of the transaction.
• Customer support correspondence is retained for three years from the date of the most recent interaction.
• Session and technical logs used for fraud detection and security are retained for up to twelve months from the date of recording, after which they are deleted or anonymised.
• Marketing consent records are retained until consent is withdrawn, plus a reasonable period to demonstrate that consent was properly obtained.

When data is no longer required and its retention period has expired, baji com deletes or securely anonymises it so that it can no longer be linked back to you as an individual.

7. Security Measures

Baji com takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, loss or destruction.

• All data transmitted between your device and the baji com platform is encrypted using TLS (Transport Layer Security) to protect it in transit.
• Stored personal data and payment information is encrypted at rest using industry-standard encryption protocols.
• Access to personal data within the baji com organisation is strictly controlled on a need-to-know basis. Staff members only see the data relevant to their specific role.
• The platform uses automated monitoring systems to detect unusual login activity, including logins from unrecognised devices or locations, and to flag potential account compromise events.
• Players are strongly encouraged to use a strong, unique password for their baji com account and to enable any available two-factor authentication. This is the single most effective step a player can take to protect their own account.

8. Cookies and Tracking

Baji com uses cookies and similar tracking technologies to operate the platform effectively, remember your session preferences, and analyse how the platform is being used so it can be improved over time.

Types of Cookies Used

• Essential cookies: Required for the platform to function. These maintain your login session, remember your language preference and keep your account secure during a browsing session. You cannot opt out of these without affecting the platform's core functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most, where players come from, and how long sessions typically last. This helps baji com improve the user experience.
• Functional cookies: Remember preferences you have set, such as display settings or last-used payment method, to make the platform more convenient on return visits.

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies at any time, though doing so may affect the functionality of the baji com platform. Baji com does not use advertising cookies or tracking pixels that follow you across unrelated third-party websites.

9. Your Rights Over Your Data

As a registered player on baji com, you have meaningful rights over the personal data we hold about you. These rights can be exercised by contacting the support team. Requests are reviewed promptly and you will receive a response within a reasonable timeframe.

10. Minors and Under-18 Protection

Baji com is strictly an adult platform. We do not knowingly collect personal data from anyone under 18 years of age. The registration process requires confirmation of age and, where age cannot be verified satisfactorily, access to the platform is denied.

If a parent or guardian becomes aware that a minor has registered on baji com or provided personal data to the platform, they should contact the support team immediately. Upon confirmation, the account will be closed and any personal data associated with the minor account will be deleted in accordance with this Privacy Policy, except where retention is required by law.

11. Changes to This Privacy Policy

Baji com may update this Privacy Policy from time to time to reflect changes in the way the platform operates, changes in applicable law, or updates to the services we offer. When material changes are made, you will be notified through your registered email address or via a notice displayed upon logging in to your account.

The "last reviewed" date at the top of this page reflects when the policy was most recently updated. We recommend checking this page periodically so you are always aware of how your personal data is being handled. Continued use of baji com after a policy update has been communicated constitutes acceptance of the revised policy.

If you disagree with any change to the Privacy Policy and do not wish to continue under the updated terms, you should cease using the platform and contact the support team to request account closure and, where applicable, withdrawal of your remaining account balance.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal information is being handled by baji com, please reach out to the support team directly.

You can contact baji com support through the live chat available on the platform during operating hours, or by emailing the address shown in the footer of this page. When raising a privacy-related query, please include your registered account email address and a clear description of your request so the team can locate your account and respond effectively.

Privacy requests — including data access, correction and deletion requests — are treated as a priority and you will receive an acknowledgement promptly, with a full response provided within a reasonable timeframe.